No more trying to recreate customer problems to find a fix. Metriscope gives you the power to watch over your customers' shoulders.
See every HTML element come and go.
Watch every click and key press the customer made.
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As well as watching the surface level replay, Metriscope allows you to inspect the hidden components. You can inspect every javascript variable, watching how they change along with the HTML.
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Sometimes the user isn't triggering an actual bug, but rather struggling to understand the website. Metriscope helps you to identify this and improve your site's user experience.
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A bug may appear serious, but if it's only affecting a few users, maybe your time would be better spent addressing a more costly one.
Metriscope can help you quantify and prioritise the biggest issues.
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Our customers have told us that Metriscope has reduced their issue resolution time from days or weeks to mere hours or even minutes on some occasions.
Why not put the software to work for you, reducing your teams’ frustrations, and freeing up more time to work on those new features you need?
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"With Metriscope, I can actually interrogate session replays to fully understand the choice people make, helping us reveal struggle in the buyer’s journey."
CIO – Market America Inc
"We selected and deployed Metriscope’s Customer Experience Management (CEM) software solution to allow us to measure and constantly improve our website experience.""
Project Leader, Information Systems Development (ISD)
Find out how Pizza Hut worked with Metriscope to improve customer experience and identify over £4.7 million annual impact due to resolvable technical issues
The experience with Metriscope has been excellent. The replay, eventing and client- side validation add incredible value to our business. It’s something that we just didn’t get in any other solution.
Conversion Analyst, Gold Medal Travel Group
