Open Data Platform – Ask unlimited questions
Capture the story behind every customer interaction. We provide the detail that other tools can’t or charge a premium for.
-
Validate change cycles during preproduction
-
Integrate experience data with other insight systems
-
Align digital experience scores with your CRM
-
Proactively prevent abandoned transactions


Open Data Platform – Ask unlimited questions
Capture the story behind every customer interaction. We provide the detail that other tools can’t or charge a premium for.
-
Validate change cycles during preproduction
-
Integrate experience data with other insight systems
-
Align digital experience scores with your CRM
-
Proactively prevent abandoned transactions

Deployment Options – private cloud or on-premise
To control your own security, our software is easily installed in your preferred cloud or data center environment. Our deployment experts ensure a seamless installation.
Technical Insights – up to 10x faster issue resolution
In complex environments, sometimes replay alone is not enough. That’s why we provide all the underlying code with every session captured. Finding and resolving complex and nuanced technical issues just became easy.
-
Access all request and response data for every journey
-
Streamline communication between departments
-
Replay what happened both technically and visually


Technical Insights – up to 10x faster issue resolution
In complex environments, sometimes replay alone is not enough. That’s why we provide all the underlying code with every session captured. Finding and resolving complex and nuanced technical issues just became easy.
-
Access all request and response data for every journey
-
Streamline communication between departments
-
Replay what happened both technically and visually