Machine Learning

Discover the subtle segments that have the greatest impact to your customers

Sophisticated and adaptive machine learning gives you a full-time analyst without the cost. Making sense of a wealth of data, our AI provides you with real-time, actionable insights.

Struggle detection – gain deeper insight

Small issues occurring in your conversion funnel can cause major damage, resulting in masses of lost revenue opportunities. These segments are often missed by other tools and are too hard to find for human analysts. Our machine learning algorithm automatically identifies trends, patterns and sophisticated segments in real-time. These pockets of user struggle are then easily accessible for you to action.

Struggle detection – gain deeper insight

Small issues occurring in your conversion funnel can cause major damage, resulting in masses of lost revenue opportunities. These segments are often missed by other tools and are too hard to find for human analysts. Our machine learning algorithm automatically identifies trends, patterns and sophisticated segments in real-time. These pockets of user struggle are then easily accessible for you to action.

Deliver value – align teams

Automating the discovery of valuable but previously unknown customer segments reduces the time to insight of revenue opportunities from days to minutes. Metriscope monetizes the importance of these segments by revenue impact – enabling teams to prioritize the most critical issues for up to 10x faster issue resolution.

Actionable insight – practical data use

Don’t wait on predetermined metrics and alerts. Powerfully mdart AI identifies normal patterns of behaviour to alert teams of anomalies. Whether conversion or site performance focussed, teams can now make complicated data sets simple with a 360 view of the customer.

Actionable insight – practical data use

Don’t wait on predetermined metrics and alerts. Powerfully mdart AI identifies normal patterns of behaviour to alert teams of anomalies. Whether conversion or site performance focussed, teams can now make complicated data sets simple with a 360 view of the customer.

The ability to quickly look at issues and diagnose what’s going on, provide triage and analysis quickly, really enhances the other parts of our internal organisation.

Julian Hall

VP Enterprise Architecture and Application Development - SSFCU

Talk to an expert

The future of optimizing your digital customer experience is here. With Metriscope, it is easy to discover and monetize the revenue opportunities in your customer journey data.

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