Digital Intelligence Ecosystem

A crucial piece in the digital experience puzzle

Metriscope is a critical component of the digital intelligence ecosystem. It was designed to be an open data platform that seamlessly integrates with other technologies for an optimal digital experience.

Application Performance Management (APM)

Resolve issues identified in UserReplay by corresponding with the data provided by your APM tool.

Chat

Identify segments of struggling customers to initiate chat for real-time resolutions with agents.

CRM

Complete the 360 view of the customer by integrating and syncing across your storage systems.

Multivariate and A-B Testing

Gain insights into which tests to run and understand the detail behind the results.

Voice of the Customer (VoC)

Provide context survey or feedback results by linking the results directly to the visual replay of the customer’s journey.

Web Analytics

Investigate and understand why customers identified in web analytics abandon.

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The future of optimizing your digital customer experience is here. With Metriscope, it is easy to discover and monetize the revenue opportunities in your customer journey data.

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