Active Insight Service
Go beyond identifying struggle and discover opportunities to help you and your customers.
The improvement of Customer Experience is a constantly evolving process. You need to mitigate obstacles whilst gaining insight into new opportunities, quantifying these opportunities by business priority and validating improvements to ensure you achieve the desired result.
A dedicated team
Metriscope’s established team of experienced analysts provides all this and more with our Active Insight Service. Our team has a deep understanding of conversion barriers and customer struggles in digital channels. We use this knowledge to help deliver value with great efficiency, creating a cost-effective alternative to using in-house analysts.
A dedicated team
Metriscope’s established team of experienced analysts provides all this and more with our Active Insight Service. Our team has a deep understanding of conversion barriers and customer struggles in digital channels. We use this knowledge to help deliver value with great efficiency, creating a cost-effective alternative to using in-house analysts.
We do the heavy lifting you reap the rewards
With the Active Insight Service, we do all the work of introducing and delivering customer experience analytics, leaving you to reap the rewards. Our managed service delivers insight and value, through regular in-depth reports containing monetized insights and examples, delivered at an agreed-upon frequency.
Booking a short break can be time consuming and our objective is to offer customers the simplicity of booking every element of their trip in one place. Metriscope is the only solution that gives us a complete picture of the customer journey.
David Anderson
IT Director - SuperBreak
Key Benefits
1
Reduce resource requirements and fill skill gaps on your team
2
Maximising the ROI from Metriscope, save time and money
3
Dedicated experts for a fraction of the price
4
Discover growth opportunities with analytics and CX scoring
Talk to an expert
The future of optimizing your digital customer experience is here. With Metriscope, it is easy to discover and monetize the revenue opportunities in your customer journey data.
Please fill in the form and a subject matter expert will be in touch with you right away.